Thanks for your patience everyone! It’s been really fantastic watching the humor and wit and enthusiasm the whole community of players has had as were worked to figure this out. I don’t have an ETA for this fix other than “as fast as we absolutely can.” I’ll put out more updates as soon as I can. There’s even a good chance you won’t have to re-download things.
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But we know what happened and we think we know how to fix it. Well it’s been a super exciting six hours since then. THEN EVERYONE ELSE started reporting this problem too! Lo, the game team collectively sucked in our breath and said “uh-oh.” That was a lifetime ago.What has happened? Great question! We opened the flood gates! And the downloads came, and the Internet held its collective breath, and then a few minutes later people with REALLY GOOD connections started reporting that they were getting some weird “incomplete install” error and they couldn’t get any father. WOW! What a day! You remember in the before-times, this morning, when the day looked like it was just going to be a super cool? Wow.
There are no plans to update the Windows PC version of The Sims 3.
Stay informed by watching the thread below (most current status = pinned msg) It got off to a rocky start! We are currently working hard to resolve the issues. Hey Simmers, today we released an update for The Sims 3 with 64-bit & metal support for macOS. EA is currently working on them and we’ll keep you posted as soon as they get resolved! Please note that currently there are some issues in the main menu that people have reported on. The Base Game along with all of the Expansion Packs and Stuff Packs should be updated to work with the latest 64bit & Metal version!
If you’ve already registered The Sims 3 in your Game Library then a new version should pop out with a “64bit” tag on top of the Box Art. You can download this version of The Sims 3 on Origin if you have a Mac OS device. The long-awaited compatibility release of The Sims 3 for Mac OS computers is finally out now!
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